This means that improving employee engagement is harder than ever. Generational and cultural shifts in a global workforce that is younger and more diverse.Rising costs due to inflation, putting pressure on employees to find second jobs or jobs that pay more.Let’s get a recap of the discussion: Challenges and Trends in Frontline Workįrom our experience working with frontline organizations, we knew that the macro trends fueling the labor shortage included: Freddie Harmon, VP of Human Resources, Viejas Casino & Resort.Melissa Lombardo, Director of Training and Quality, Conrad Hotels & Resorts.Andrada Parschiv, VP of Hospitality, Beekeeper.We spoke with two hospitality leaders to get their perspectives on specific strategies that have helped improve communication. Watch the recap to discover 5 strategies to get over 78% employee engagement hereĪt Beekeeper, we have worked with many companies in hospitality that have faced these challenges and succeeded. With the labor shortage, inflation, and generational shifts within a diverse workforce, hospitality organizations have had to come up with new ways to boost engagement. But keeping hospitality employees engaged has been harder than ever in recent years. It’s no secret that employee engagement impacts performance, productivity, and guest satisfaction.
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